Nintendo Switch Repair in Chicago

A Switch gets carried, dropped and handed to kids, so it wears out in very different ways from a console that stays under the TV. Nintendo Switch repair at our Chicago Ave shop covers the things that fail most: Joy-Con drift, cracked screens and consoles that won't charge or dock. We work on the Switch, Switch OLED and Switch Lite, including faults on the board.

Call (773) 741-6682 for a price on your repair, because Switch prices depend on the model and the part. Most repairs take 1 to 3 business days. Bring it to West Town during open hours or send it by mail-in from anywhere in the US.

Joy-Con drift

Drift means your stick sends movement when you aren't touching it, because the sensor inside the stick has worn out with use. It's the most common Switch fault.

Try the free fix first. Open System Settings, then Controllers and Sensors, then Calibrate Control Sticks. Update your controllers from the same menu. If the stick still wanders, Joy-Con drift repair means opening the controller and fitting a new stick.

On a standard Switch or OLED the Joy-Con comes off, so you only need to send the controller. The sticks on a Switch Lite are built in, so the whole console comes in.

Before you pay anyone, check Nintendo's support site. Nintendo has repaired Joy-Con drift at no charge in the US, and it's worth finding out whether that applies to yours. The catch is the wait. You send the controller away, and it comes back when it comes back. Many people would rather have it fixed in a couple of days.

Cracked screens

All three models can crack, and they don't all break the same way. On the original Switch and the Lite, the glass and the display underneath are separate layers, and a crack can leave the picture untouched. The Switch OLED's panel is bonded, so cracked glass usually means a full panel. Tell us the exact model and whether the picture and touch still work, because that decides the job.

A Switch screen replacement is delicate. The console has to come apart further than most people expect, with tiny cables running from the tablet to the rails, so it's a poor first repair to try at home. If the screen protector is cracked but the glass underneath is fine, you're in luck. Peel it off and check.

When your Switch won't charge

When a Switch won't charge, start with what you can rule out for free.

1. Use the official charger. A phone charger can't always power the console, especially from a flat battery.
2. Leave it plugged in for a full hour. A fully drained battery can take a while to show any sign of life.
3. Hold the power button for 15 seconds. That forces a shutdown, then you can press it once more to start.
4. Try the dock, then the cable. If it charges one way but not the other, tell us. That detail helps us find the cause.

If the USB-C port feels loose, that's usually physical wear. If the port looks fine and nothing helps, the charging chip on the board may have failed. Third-party docks and cheap chargers have been linked to that kind of failure, so mention it if you've used one. Our board repair work covers both.

Won't dock or no picture on TV

If the Switch works in handheld mode but shows nothing on the TV, try a different HDMI cable and TV input, then reset the dock by unplugging everything for 30 seconds. Connect the power first, then HDMI, then the console. If it still won't send a picture, the fault may be the dock or the console's port, and we can test both.

Is it worth fixing?

A drifting Joy-Con is usually worth fixing, so compare our quote with the price of a new pair. A Switch Lite with drift is worth repairing too, since the console is otherwise fine. If the screen, port and battery all need work on an older console, compare the total with a used Switch. We will give you the number and our honest view.

Getting a price

Call for a price on your repair, or start a quote request with your model and a photo. We confirm the cost before we start. Parts carry our 90-day warranty, and labor may apply. For other consoles see game console repair, or start a mail-in request.