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Dropped Phone in Water? What to Do First

By Dimitri Nesterov. Updated November 5, 2026.

Smartphone sinking through blue water with air bubbles rising above it

Dropped phone in water? What to do first is simple: take it out, turn it off and keep it off the charger. Remove the case and wipe it dry, then let it air dry with the port facing down. Skip the rice. If it was soaked or the water was salty or dirty, get it cleaned soon.

Water damage is a race, but not the kind people think. The water itself rarely kills a phone in the first few minutes. What kills it is electricity moving through wet components, and then the slow corrosion that follows. So the two things that matter are getting the power off and getting the phone clean.

Dropped phone in water: what to do in the first hour

  1. Get it out of the water right away.
  2. Turn it off. If it's already off, leave it off.
  3. Remove the case, and any SIM tray and memory card once the phone is dry enough to open safely.
  4. Wipe it down with a soft, lint-free cloth.
  5. Tap it gently against your hand with the port facing down to let trapped water out.
  6. Leave it somewhere dry with moving air. A fan blowing cool air at the port can help, according to Apple.
  7. Back up if the phone is still running and behaving normally, then turn it off again.

What not to do

  • Don't charge it. This is the most damaging mistake. Apple says to allow at least 5 hours before charging an iPhone by cable.
  • Don't use a hair dryer or a heater. Heat can damage the battery and the seals.
  • Don't use compressed air. It can push water deeper.
  • Don't press buttons to test them. That can force water further in.
  • Don't stick anything into the port, including cotton swabs and paper towel.

Why rice doesn't work

Rice only dries the air immediately around the phone, and it can't reach water sitting inside. It also sheds dust and starch that can end up in your charging port. Apple advises against it. A dry place with good airflow does more.

Why a phone can seem fine and then die a week later

This is the part that catches people out. Drying only removes the water. The minerals and salts in that water stay behind on the board, and they keep corroding connections after the phone feels dry. A wet phone can work for days, then lose its speaker, then its charging, then fail to boot. A dry phone is not a repaired phone.

Not all liquids are equal

The type of liquid changes the urgency more than people expect. This is general repair knowledge, and every phone is different.

Liquid What it leaves behind How urgent
Clean tap or rain water Some minerals Dry it, then watch it closely
Pool water Chlorine and chemicals Get it cleaned soon
Salt water Salt, which corrodes fast As soon as you can, today if possible
Soda, juice, coffee, beer Sugar and acid, which stay sticky Soon, because residue keeps working
Toilet or dirty water Contaminants as well as minerals Soon, and tell the shop what happened
Soap or shampoo Detergent, which can get past seals Soon

Apple lists recent iPhones as resistant to accidental spills from common liquids like soda, coffee and juice. That describes a spill on a healthy phone. A submerged phone with a cracked screen is another story.

What an IP rating covers

Apple's water resistance page lists these ratings, read on November 5, 2026.

iPhone Rating Lab test depth, up to 30 minutes
iPhone 12 and later IP68 6 meters
iPhone 11 Pro and Pro Max IP68 4 meters
iPhone 11, XS and XS Max IP68 2 meters
iPhone SE (2nd and 3rd gen), XR, X, 8 and 7 IP67 1 meter

Those are lab conditions on a new phone. Apple says resistance is not permanent and can decrease with normal wear, and that liquid damage is not covered under warranty. A phone that has been dropped, or that has been opened for a repair, should not be trusted near a pool. Samsung says most Galaxy phones are rated IP68 or above and use a sensor that stops charging when moisture is in the port.

If your phone shows a moisture warning, see our Android charging guide or our iPhone not charging guide.

When a wet phone needs a shop

Bring it in soon if any of these apply:

  • Your phone fell in water and stayed under for more than a moment.
  • The water was salty, dirty or soapy.
  • The screen shows lines, the sound is muffled or the phone is hot.
  • It won't turn on.

A professional cleaning means opening the phone, disconnecting the battery, and cleaning the board to remove residue. That is what drying at home can't do. Water damage repairs at Nova Fix carry a 30-day warranty, and we can't promise a result before we open a phone. See the process on our water damage page.

When Apple or your plan is the better call

If you have AppleCare, liquid damage counts as accidental damage and is covered for a service fee, so use it. Without coverage, Apple's fix for liquid damage is usually a large "other damage" fee, and a cleaning can be worth trying first. If you have carrier insurance, check the deductible.

If the photos on it are what matter most, tell us that first. Read about data recovery and our guide to recovering data from a dead phone.

Want an exact price?

Tell us your model and what happened, and we will email you a price.

  • You get the price before we start
  • 90-day warranty on parts
  • Walk-ins welcome, no appointment needed

What do people ask us?

Does putting a wet phone in rice work?

No. Rice doesn't pull water out from inside a phone, and it can leave dust and starch in the charging port. Apple advises against it. Air drying with the port facing down does more, and a professional cleaning does the most, because it deals with corrosion inside the phone that drying alone can't reach.

How long should I wait before charging a wet phone?

Apple says to allow at least 5 hours before charging an iPhone by cable, and it can take up to a day to dry fully. Longer is safer. If the phone was submerged for more than a moment, or the water was salty or dirty, don't test it at all. Bring it to a shop.

Can a water damaged phone be fixed?

Many can, especially if you act quickly and don't charge it. The sooner corrosion is cleaned off the board, the better the odds. Water damage repairs at Nova Fix carry a 30-day warranty. We can't promise a result before we open a phone, but we will tell you what we find.

Is my phone waterproof if it has an IP rating?

No phone is fully waterproof. An IP rating means the phone passed a lab test under set conditions for a set depth and time. Seals age, drops crack them, and everyday liquids are not the same as the test. Apple says liquid damage is not covered under warranty, even on water resistant phones.

Bring it in today.

Walk in during open hours or book a time. You get the price before we start.